亚太区客服专员AP CSR
举报 分享
8K-10K元/月
  • 全职
  • |
  • 上海
  • |
  • 2 人
  • |
  • 不限工作经验
  • |
  • 大专及以上
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刘梦丹 下载app
可以直接和我聊天哦

信诺西格纳数据技术服务(上海)有限公司 Recruiter

游戏赌博注册送现金 简历处理率 100% 查看5个在招职位

真钱赌博官方 职位描述

  • 五险一金
  • 内部培训
  • 办公环境好
  • 优秀团队
  • 员工旅游
  • 接受应届生
  • 保险行业
  • 客服专员/助理
招聘人数:2 人

                    职位职责:

                    
Main duties/Responsibility
•	Answer the calls from the customers or providers, respond accurately within the time commitment given to enquiries regarding plan design, eligibility, claims status, complaints, and appointment services and perform necessary actions as required, with first call resolution where possible.
•	Reply emails from the customers or providers and ensure the inquiry emails are replied within required time scales, highlighting when this is not achievable.
•	Provide GOP Guarantee of Payment and COC Certificate of Coverage as required when it is necessary.
•	Interface effectively with internal and external customers to resolve customer issues.
•	Actively support all team members and provide resource to enable all operational goals to be achieved.
•	Meet or exceed Service level agreement requirements, team KPI and monthly audit.

Requirements
•	Fluent both in Mandarin and English-listening, speaking, reading and writing
•	Fast learning skills, strong adaptability
•	Sense of team work and customer service
•	Solid knowledge of basic Microsoft applications to include Word, Excel and MS
•	Outlook. PowerPoint is desirable but not required.

在线澳门百家乐注册 工作地点

上海 浦东新区 东方路18号保利广场E栋7楼 收起地图

信诺西格纳数据技术服务(上海)有限公司

Cigna is a global health services company dedicated to helping people improve their health, well-being and sense of security. Over 40,000 employees serve 95 million customers in many places around the globe and support our wide-range of international health insurance plans to help meet the needs of individuals,  families and businesses. Now the Cigna China Center needs you.  You are welcome to join us.

友情链接:

游戏赌博注册送现金真钱赌博官方在线澳门百家乐注册